Document Type
Conference Proceeding
Publication Date
6-2022
Publisher
NASIG Proceedings 37
Abstract
Three professionals who have worked as vendors and as librarians throughout their careers discussed overlapping competencies for both roles. These were outlined as adaptive negotiation, managing and prioritizing tasks, optimizing the library/vendor partnership, coping with unique stressors, understanding how to frame your own career, clear communication and expectation setting, recognizing patterns and adapting, and empathy. The presenters encouraged listeners to move beyond understanding the relationship between librarians and vendors as adversarial or as one of simply buying and selling products. They advocated instead to think of the relationship as one of mutual respect and collaboration, where people in both roles share common goals of delivering excellent customer service
DOI
https://doi.org/10.3998/nasig.4022
Rights
Copyright © 2022 Courtney McAllister, Erin Gallagher, Kate Hill, and Daniel Brown
CC-BY 4.0
Recommended Citation
McAllister, C., Gallagher, E., Hill, K. & Brown, D., (2023) “Tales from the Other Side: Librarians and Vendors Get Real”, NASIG Proceedings 37. doi: https://doi.org/10.3998/nasig.4022
